Chromebooks are the most popular K-12 device used in schools today. They are affordable and easy to manage. As students use the devices, accidents are bound to happen. What will your school do when your Chromebooks need repaired?
Determining the most cost-effective solution to managing your 1:1 Chromebook deployment can be challenging. There are two ways to manage your repairs. We’ll explore both options below.
Option 1: In-House Repairs
Performing in-house repairs is a cost-effective and timely solution for many districts. Since there are few moving parts In a Chromebook, repairs are generally simple. There is no time lost in shipping devices or waiting for devices to return after repair. Repair turnaround is controlled by your bandwidth.
Don’t have the tech team necessary to perform in-house repairs? Leverage your student’s interest and skill with a Chromebook Repair Program.
If your district chooses in-house repairs, you’ll need Chromebook tutorials, tools, and support in case issues arise. Most importantly, you need a partner you can trust for replacement Chromebook parts. When considering a parts partner, keep the following in mind:
Quality of Parts
Where your school sources parts from matters. There is reason why OEMs (Acer, HP, Lenovo, etc.) do not sell generic or counterfeit parts. It’s the same reason why we don’t.
Generic and counterfeit parts may seem like a great deal, but they could be more than you bargain for. Made with substandard components, these parts have a higher likelihood of failure. Even worse, they pose a serious safety risk to your students and staff. Due to their faulty manufacturing and substandard components, they are a fire hazard.
Choose OEM or equivalent parts and UL-certified adapters. You can still save money on these parts by purchasing recertified parts.
A vendor putting their name on a part still doesn’t guarantee the parts are authentic. The only way to guarantee a part is authentic is to purchase parts from a supplier that only supplies authentic parts like AGParts Education. All parts are inspected and tested to verify their authenticity.
Availability & Lead Time
With shortages pervasive in every industry, Chromebook parts are no different. Unfortunately, there are parts suppliers that will overpromise and underdeliver. They promise your part is in stock but intentionally send you another part to buy time until your part does come in.
We’re not going to pretend we’ve been impervious to these shortages, but our global resources have allowed us to fulfill our school partners’ needs often. You never have to worry about any bait and switch. It goes against everything we stand for. If your part isn’t in stock, we’re going to tell you. And we’ll tell you when it becomes available as well.
With in-stock parts, expect your order to ship the same day.
Warranty & Returns
All parts are backed by our industry-leading one-year or limited-lifetime warranty. Just another way that we stand behind all our parts and products. So, kiss 90-day warranties goodbye. Say hello to a one-year parts warranty on adapters, batteries, and motherboards, and a limited-lifetime warranty on all other parts.
Order parts from us your school no longer needs? We don’t want your district to be stuck with unnecessary parts—send them back to us! We offer an extended return policy. In the spirit of partnership, we don’t apply restocking fees to these returns.
Option 2: Accidental Damage Protection
Safeguarding your Chromebook investment with an accidental damage protection like AGiProtect is another cost-effective way to manage Chromebook repairs. Powered by our sister company, AGiRepair, AGiProtect is a complete accidental damage protection plan for K-12 devices.
Unlike other ADP plans, AGiProtect is a one-time fixed cost with no hidden fees and unlimited repairs. There is no deductible to meet or repair fees. Not only that, but the same company that supplies your protection plan also performs your repairs. Often, companies will outsource repairs to a third party. With AGiProtect, all repairs are performed at a state-of-the-art facility by AGiRepair’s team of highly trained technicians. All parts are provided by AGParts Worldwide, our parent company.
From Chromebook parts to tech buyback, AGParts Education can help simplify your 1:1 Chromebook deployment. Supporting over 7,500 U.S. school districts, find out how we can help your district. Contact us today!