Chromebook Repair: What You Need for In-House Repairs

Chromebook Repair: What You Need for In-House Repairs

The popularity of Chromebooks is undeniable, especially in schools. Inexpensive and lightweight, they make for ideal student devices. But what happens when these devices breakdown? Today, we’ll cover exactly what is needed for in-house Chromebook repair.

 

Why In-House Repairs?

This is probably your first question when considering in-house Chromebook repair: why? There are three main reasons to consider:

  • Ease of repair: Since parts of a Chromebook are few, repairs are generally easy and straightforward. This makes Chromebook repairs ideal to perform in house.
  • Cost savings: In-house repairs save money as you will only need to pay for the cost of parts, rather than the cost of labor and parts.
  • Time savings: Get your devices back into your students’ hands faster with in-house repairs.

 

What You Need for In-House Repairs

Before you get started, be sure to have the following lined up and ready to go.

 

Instructions

Any successful in-house repair starts with thorough and reliable instructions. That’s where we come in. We’ve built a repair video library of 250 plus repair videos for 50 plus popular Chromebook models, available on YouTube and Google Drive. Each model includes four repairs: motherboard, battery, LCD, and palm rest replacements. Performed by an experienced technician with guided voiceover, these videos are essential for any repair.

 

Tools

Your district will need a set of standard tools to perform any Chromebook repair. You can find everything you need in our complete Chromebook Repair Tool Kit.

  • Spudger or Pry Tool: Essential to any Chromebook repair, a spudger or pry tool safely separates pressure-fit plastic components without damage.
  • Manual Screwdriver: Most repairs will require a #0 Philips manual screwdriver.
  • Static Mat: An electrostatic discharge mat protects your devices, and the repairer, from any electrostatic discharge common to electronics.
  • Anti-Shock/Anti-Static Wrist Strap: Also referred to as a grounding bracelet, these wrist straps attach to your static mat and protect your devices and repairers against static electricity.

 

Replacement Parts

Oftentimes Chromebook repairs require replacing a part like a battery as opposed to fixing a component. The most important thing to consider when securing a Chromebook parts supplier is the quality of parts. It cannot be overstated how important purchasing authentic OEM or equivalent Chromebook parts is. Generic, counterfeit parts are not only bound to fail but they pose a serious safety risk to staff and students as they are made with substandard components. Since counterfeits can be tough to spot, the only way to ensure that your district receives authentic parts is to purchase parts from a reliable Chromebook parts supplier only, like AGParts Education.

 

Support

Encounter an issue during an in-house repair? Be sure to have a team you can trust on standby. Our dedicated sales executives can connect you with our knowledgeable tech team to assist with any questions or issues regarding repairs.

 

How to Set Up a Successful In-House Repairs Program

How can your district set itself up for long-term success? Here are some ideas:

 

Assign a Dedicated Team for Repairs

Whether it is a team of one or 10, assign specific staff members to handle repairs. These in-house techs will accrue the most experience in repair and reduce the chance of device damage and repair failure. Having a dedicated repair team also ensures consistency in repair. Since Chromebook repairs are generally straightforward with reliable instructions, it doesn’t have to be electronics wizard.

It could be that you don’t have the available staff or bandwidth to take this on in house. If financially feasible, consider hiring a part-time staff member that serves as the dedicated repair technician.

 

Involve Students

A creative way to perform in-house repairs is by involving your students. This is a great opportunity for students to learn more about electronics and what it takes to maintain them. You can create an elective class or an after-school club that focuses on device repair. An added benefit of involving students is creating student ambassadors—students sensitive to how devices are handled and used.

 

However your district chooses to perform their repairs, AGParts Education is here for all of your Chromebook repair needs. Contact us for more information.

New Chromebook Models for Education in 2023

New Chromebook Models for Education in 2023

The Chromebook—the device of the twenty-first-century classroom. Their simplicity, price tag, and mobility make them the most popular choice for K-12 1:1 deployment nationwide. Here are eight new models to be introduced in 2023, all designed to endure the strain of everyday classroom use.

 

Acer Chromebook Vero 712

Release: April 2023
Processor: Intel Core i3-1215U, Intel Pentium Gold 8505, or Intel Celeron 7305
Battery: up to 10 hours
Memory: up to 8GB
Storage options: up to 128GB eMMC
Display: 12”
Resolution: 1366×912, LED-backlit TFT with IPS (touch optional)
Ports: 2 USB-C, 1 USB-A, 1 audio jack

 

Other features:

  • Reinforced hinges and corners, metal-plated ports, and spill-resistant keyboards.
  • Stereo speakers
  • Dual microphones
  • 720p webcam
  • Wi-Fi 6E
  • Bluetooth 5.2
  • 5mm headphone/speaker audio

 

Acer Chromebook 511 (C736)

Release: April 2023
Processor: Intel Processor N100 or N200
Battery: up to 12 hours
Memory: up to 8GB
Storage options: up to 64GB eMMC
Display: 11.6”
Resolution: 1366×768, optional touchscreen
Ports: 2 USB-C, 2 USB-A, 1 audio jack, MicroSD card slot
Convertible: No

 

Other features:

  • Reinforced hinges and corners, metal-plated ports, and spill-resistant keyboards.
  • Stereo speakers
  • Dual microphones
  • 720p webcam
  • Wi-Fi 6E
  • Bluetooth 5.2

 

Acer Chromebook Spin 511 (R756T)

Release: April 2023
Processor: Intel Processor N100 or N200
Battery: up to 12 hours
Memory: up to 8GB
Storage: up to 128GB eMMC
Display: 11.6”
Resolution: 1366×768, touchscreen, optional USI stylus
Ports: 2 USB-C, 2 USB-A, 1 audio jack, MicroSD card slot
Convertible: Yes

Other features:

  • Reinforced hinges and corners, metal-plated ports, and spill-resistant keyboards.
  • Stereo speakers
  • Dual microphones
  • 720p webcam
  • Optional 5MP webcam
  • Wi-Fi 6E
  • Bluetooth 5.2

 

Acer Chromebook Spin 512 (R856T)

Release: April 2023
Processor: Intel Processor N100 or N200
Battery: up to 12 hours
Memory: up to 8GB
Storage: up to 128GB eMMC
Display: 12”
Resolution: 1366×912, touchscreen, optional USI stylus
Ports: 2 USB-C, 2 USB-A, 1 audio jack, MicroSD card slot
Convertible: Yes

Other features:

  • Reinforced hinges and corners, metal-plated ports, and spill-resistant keyboards.
  • Stereo speakers
  • Dual microphones
  • 720p webcam
  • Optional 8MP webcam
  • Wi-Fi 6E
  • Bluetooth 5.2

 

Lenovo 100e Chromebook Gen 4

Processor: MediaTek Kompanio 520
Battery: up to 16 hours
Memory: up to 8GB RAM
Storage: up to 64GB eMMC
Display: 11.6” anti-glare display
Resolution: 1366×768
Ports: 1 USB-C, 2 USB-A, 1 HDMI, 1 audio jack
Weight: 2.71 lbs.

Other features:

  • Durable keyboard with full skirt keycaps and reinforced ports and hinges
  • Wi-Fi 6 and optional 4G LTE3
  • 720p HD front-facing camera with privacy shutter

 

Lenovo 300e Yoga Chromebook Gen 4

Processor: MediaTek Kompanio 520
Battery: up to 16 hours
Memory: up to 8GB RAM
Storage: up to 64GB eMMC
Display: 11.6” IPS touch display featuring Corning Gorilla Glass, optional garaged stylus
Resolution: 1366×768
Ports: 1 USB-C; 2 USB-A; 1 HDMI; 1 audio jack
Convertible: Yes
Weight: 2.9 lbs.

Other features

  • 360-degree hinge and rubber bumpers
  • 720p HD front camera with privacy shutter and optional 5MP world-facing camera
  • Wi-Fi 6

 

Lenovo 500e Yoga Chromebook Gen 4

Processor: Intel Processor N100 or N200
Battery: up to 16 hours
Memory: up to 8GB RAM
Storage: up to 128GB eMMC storage
Screen: 12.2” IPS touch display with 16:10 aspect ratio featuring Gorilla Glass and TUV certified low blue light
Resolution: 1920×1200
Ports: 1 USB-C, 2 USB-A, 1 HDMI, 1 audio jack
Convertible: Yes
Weight: 2.9 lbs.

Other features:

  • Touch display support and optional active stylus pen
  • 1080p or 720p front-facing camera with shutter and optional 5MP world-facing camera
  • Wi-Fi 6 or 6E2 and optional 4G LTE3

 

Lenovo 14e Chromebook Gen 3

Processor: Intel Processor N100 or N200 or Intel Core i3-N305 processor
Battery: up to 14 hours
Memory: up to 8GB RAM
Storage: up to 128GB SSD
Ports: 1 USB-C, 2 USB-A, 1 HDMI, 1 audio jack
Convertible: Yes
Weight: 3.2–3.3 lbs.

Other features:

  • Wi-Fi 6 or Wi-Fi 6E
  • 720p or 1080p front-facing camera with privacy shutter
  • Water resistant keyboard, up to 350 mL

 

Find out why 7,500 districts and counting have trusted AGParts Education for Chromebook buyback, parts procurement, and more. Contact us today!

AUE in 2023: Are Your District’s Chromebooks on the List?

AUE in 2023: Are Your District’s Chromebooks on the List?

Managing your Chromebook’s lifecycle can be tricky. Unlike other devices, Chromebooks have a specific shelf life with an end-of-life date, called the Auto Update Expiration. What is AUE? What Chromebook models have a AUE in 2023? What should your school do if it deploys Chromebooks with a 2023 AUE?

We’ll answer all these questions today.

 

What is AUE?

Auto Update Expiration is the date when the Chrome OS will no longer support auto updates on your Chromebook model.

This doesn’t mean your Chromebook will self-destruct after this date. Think of AUE like a best by date, not an expiration date. Your Chromebook will still power and function, but it won’t receive software updates for new features or critical security patches. You also do not have access to technical support after the AUE.

 

Chromebooks with an AUE in 2023

Below is a list of Chromebooks with an AUE in 2023.

BrandModelAUE
AcerChromebook Tab 10 D651NAugust 2023
AcerChromebook 11 (C771, C771T)June 2023
AcerChromebook 14 for Work (CP5-471)June 2023
ASUSChromebook Tablet CT100August 2023
ASUSChromebook Flip C101PAAugust 2023
ASUSChromebook Flip C302June 2023
CTLChromebook Tablet Tx1 for EducationAugust 2023
DellChromebook 13 (3380)June 2023
HPChromebook 13 G1June 2023
LenovoThinkPad 13June 2023

 

AUE in 2023? What to Do Next

Although Chromebooks still function after their AUE, upgrading your district’s Chromebooks is critical. Chromebooks that eclipse their AUE no longer receive OS updates or those vital security patches to ensure student success and privacy.

The question remains: what should your district do with its fleet of end-of-life Chromebooks? Old Chromebooks can’t just be thrown in the dumpster as their components are harmful to the environment. Rather than letting your used fleet collect dust in storage, your best option is to turn those old devices into cash through Chromebook buyback.

Chromebook buyback is the process of selling back your used devices to a company that processes used electronics devices. That company will evaluate your devices and assign a value to each device.

Tech buyback falls under the umbrella of IT asset disposition (ITAD). ITAD is the process of disposing of used or unwanted IT assets in a safe and environmentally responsible manner. This includes securely wiping data of the devices prior to disposal.

When choosing a company to sell your Chromebooks to, remember the acronym C.H.E.A.P.:

  1. K-12 Chromebooks contain sensitive information. Compliance with National Institute of Standards (NIST) is important. This guarantees data is wiped clean according to NIST guidelines and ensure your student data is protected.
  2. A hassle-free process will save your district many headaches. The buyback process should be simple and smooth, with flexible options to accommodate your district’s needs.
  3. Experience can be challenging to find as Chromebooks aren’t even ten years old, but that doesn’t mean it should be overlooked. Ensuring your district partners with an experienced company in tech and Chromebook buyback is paramount. Experience means less stress and pain in the buyback process and can often translate into more money for your used fleet.
  4. As stated above, Chromebooks contain components that are harmful to the environment. Adherence to responsible recycling practices is essential. Be sure your tech buyback company takes environmental responsibility seriously.
  5. A company that values you as a partner, and not just a number, is key. They should be with you from start to finish, available for your needs.

That may seem like a daunting list of considerations, but we have good news. AGParts Education has all those qualities! In the classroom since Chromebooks were first introduced, our process is simple and designed with our school partners in mind. We even offer two methods of payout—cash or credit. With our credit option, your district will earn 10% more, keeping those funds in your technology budget. You’ll never have to worry about data falling into the wrong hands or components carelessly thrown away. Plus, your dedicated sales executive will be with your district every step of the way, and beyond.

 

Find out why 7,500 districts and counting have trusted AGParts Education for Chromebook buyback, parts procurement, and more. Contact us today!

UL-Certified vs. Generic AC Adapters: What Schools Need to Know

UL-Certified vs. Generic AC Adapters: What Schools Need to Know

Why UL-Certified AC Adapters Matter for School Chromebooks

Not all AC adapters are created equal when it comes to keeping your school’s Chromebook fleet powered and protected. While generic adapters may look similar and come at a lower price,  their risks far outweigh the short-term savings. From overheating to potential fire hazards, the consequences of using uncertified chargers can be costly and dangerous.

That’s why more schools are making the switch to UL-Certified AC adapters. Backed by rigorous safety testing and trusted by IT professionals, UL-Certified adapters deliver consistent performance, long-term reliability, and peace of mind for educators.

The Hidden Dangers of Generic Adapters

Generic or off-brand AC adapters often bypass essential safety certifications and quality standards. While they may appear similar to name-brand products, they’re typically built with lower-grade materials and little oversight—making them a risky choice for schools.

These unreliable alternatives can:

  • Overheat during use

  • Cause short circuits or sparks

  • Damage Chromebook motherboards

  • Become fire hazards in classrooms

  • Void your device warranties

When powering student devices, cut-rate chargers aren’t worth the gamble. A single failure can disrupt learning, and a widespread issue can create costly tech emergencies.


What Does UL Certification Mean?

UL (Underwriters Laboratories) is a globally recognized safety science organization that tests and certifies products based on strict safety and performance criteria. When an AC adapter is UL-Certified, it means it has passed:

  • Electrical safety tests

  • Fire resistance standards

  • Durability and environmental stress testing

Unlike generic brands that cut corners, UL-Certified AC adapters are built to withstand daily classroom use and deliver consistent, safe charging. UL’s mark is your assurance that a product is compliant and classroom-ready.


Why UL-Certified AC Adapters Matter

Cooling & Protection System

Opened UL-Certified AC adapter showing fire-resistant casing, built-in thermal fuses, temperature sensors, and high-quality internal wiring

UL-Certified vs. Generic: A Side-by-Side Comparison

Visual learner? Check out our infographic below to see the differences at a glance.

Close-up of a UL-Certified AC adapter designed for Chromebook devices, meeting strict safety standards for classroom use
✅ Safety Tested & Approved
Rigorously tested for fire, electrical, and safety hazards
✅ Reliable Performance
Consistent voltage output prevents damage to Chromebooks
✅ Meets Industry Standards
Compliant with U.S. and international safety regulations
✅ Prevents Overheating
Built-in thermal fuses, temperature sensors, and fire-resistant casing
✅ Covered by Warranty
Backed by manufacturer guarantees
✅ Reduces Liability Risks
Protects schools from potential safety and legal issues
Unbranded generic AC adapter lacking safety certification, posing risks of overheating and device damage
❌ No Verified Safety Testing
May lack certification for fire and electrical hazards
❌ Inconsistent Power Output
Can cause device malfunctions or shorten the lifespan
❌ Unregulated Components
Parts may not meet safety or performance standards
❌ Overheating & Fire Risks
Substandard parts and cheap materials can overheat or spark
❌ No Warranty or Support
Little to no manufacturer-backing
❌ Potential Liability Issues
Increased risk of damage, injury, or non-compliance penalties.

Protect Your Fleet and Your Students

Cutting corners on power accessories may save a few dollars today—but it can cost far more in the long run. Schools that use generic Chromebook adapters often deal with:

  • Device failure mid-school year

  • Increased repair costs

  • Safety incidents in classrooms

  • Lost instructional time

With UL-Certified Chromebook chargers, your tech fleet stays safe, efficient, and fully powered—giving your teachers and students one less thing to worry about.

Shop Safe Chromebook Adapters

At AGP, we only offer UL-Certified AC adapters that meet the highest safety standards. Our products are trusted by schools nationwide and backed by expert support from our team.

🔌 Ready to upgrade your fleet?

New Chromebooks for Education in 2022

New Chromebooks for Education in 2022

The classroom environment is constantly changing. Educators and students need devices that can keep up. Check out these new Chromebook models for education currently available or forthcoming in 2022.

 

For Students

 

Updated: Acer Chromebook 512

acer chromebook c852t

New Model: C852
Announced: January 2022
Price: starts at $350
Processor: Intel Celeron N4500, Intel Celeron N5100, or Intel Pentium Silver N6000
Battery: 12 hours
Memory: 4-8GB RAM
Storage: 32-64GB eMMC
Screen: 12.0”
Resolution: 1366 x 912
Convertible: 180-degree hinge
Touch: Optional
Ports: (2) USB-C port, (2) USB-A 2.0 port, (1) Micro SD slot, (1) Headphone/microphone combo jack

Acer Chromebook 512 (C852) trades the traditional 16:9 aspect ratio for 3:2. This taller display makes it more suitable for reading and writing. With a 180-degree hinge and optional touch capabilities, it’s built for collaboration. Made with more recyclable plastics, it features a damage-resistant keyboard.

Updated: Acer Chromebook 511

acer chromebook 511 c734t

New Model: C734/T
Expected Release: February 2022
Price: starts at $350
Processor: Intel Celeron N4500 or Intel Celeron N5100
Battery: 12 hours
Memory: Up to 8GB RAM
Storage: Up to 64GB eMMC
Screen: 11.6”
Resolution: 1366 x 912
Convertible: 180-degree hinge
Touch: No
Ports: (2) USB-C port, (2) USB-A 2.0 port, (1) Micro SD slot, (1) Headphone/microphone combo jack

Similar in specs to the Acer Chromebook 512, the Acer Chromebook 511 (C734/T) features the toy-safe plastic making it suitable for the youngest students. With 180*degree hinge, students can easily share their screen with others.

Updated: Acer Chromebook Spin 311

acer chromebook spin 311 r722t

New Model: R722T
Expected Release: March 2022
Price Range: $400
Processor: MediaTek MT8183 2.0 GHz
Battery: 15 hours
Memory: Up to 8GB
Storage: Up to 64GB eMMC
Screen: 11.6”
Convertible: Yes
Touch: Yes
Ports: (1) USB-C port, (1) USB-A 2.0 port, (1) Headphone/microphone combo jack

Ideal for small hands, the convertible Acer Chromebook Spin 311 (R722T) features Antimicrobial Corning Gorilla glass for durability and enhanced hygiene. Keys are mechanically anchored to protect against curious students. The Chromebook is made of post-consumer recycled (PCR) making it particularly ecofriendly.

HP Fortis 11” G9 Q Chromebook

hp fortis 11 g9 q chrombook

Expected Release: June 2022
Price Range: TBA
Processor: Qualcomm Snapdragon 7c
Memory: Up to 8GB
Storage: Up to 64GB eMMC
Screen: 11.6”
Ports: (2) USB-C ports, (1) USB-A port, (1) Headphone/microphone combo jack

With a battery that charges 90% in 90 minutes, the HP Fortis 11 G9 Q is part of HP’s brand-new education series of the same name. It features an HD privacy webcam and an anchored, spill-resistant keyboard. The new Fortis line claims to be ideal for blended learning and the entire unit can be wiped down with household disinfecting and cleaning wipes.

 

For Educators

 

Updated: Acer Chromebook 314

acer chromebook 314 c934t

New Model: C934/T
Expected Release: Second half of 2022
Price: $430
Processor: Intel Celeron N Series, up to Intel Pentium Silver N6000
Battery: 10 hours
Memory: Up to 8GB RAM
Storage: Up to 128GB eMMC
Screen: 14”
Convertible: 180-degree hinge
Touch: No
Ports: (2) USB-C ports, (1) USB-A port, (1) headphone/microphone combo jack

The Acer Chromebook 314 features a flare-reducing webcam and upward-firing, making this Chromebook ideal for educators in noisy, busy environments. It also has the same 180-degree hinge, popular in this year’s Acer models.

HP Fortis 14” G10 Chromebook

hp fortis 14 g10 chromebook

Released: January 2022
Price Range: starting at $349
Processor: Intel Celeron Pentium processors
Memory: Up to 8GB LPDDR4x
Storage: Up to 128GB eMMC
Screen: 14”
Resolution: 1366×768 or 1920×1080
Convertible: No
Touch: Yes
Ports: (1) USB-C port, (2) USB-A ports, (1) HDMI port, (1) headphone/microphone combo jack

Carrying the title of the world’s first rugged 14” Chromebook, the HP Fortis 14” G10 Chromebook is ideal for the educator seeking options. With option upgrade both storage and resolution, this Chromebook from the HP’s new Fortis line is sure to please.

 

From Chromebook parts procurement to buyback, AGParts Education is your number one destination for all things regarding your 1:1 Chromebook deployment. Supporting over 7,500 U.S. school districts, find out how we can help your district. Contact us today!

What is Digital Learning?

What is Digital Learning?

Many classrooms across the globe are adopting some form of digital learning. And for good reason—over 90% of educators report that digital learning has some form of positive impact on their students. But what is digital learning? Today, we’ll answer that and more.

 

What is Digital Learning?

Digital learning is an instructional practice that uses technology to enhance a student’s education and learning experience. It generally gives students more control than traditional learning—whether that be in place or pacing. A variety of digital tools can be used within digital learning.

Digital learning is not exclusive to devices in the classroom. Moreover, studies show programs that expand a student’s access to computers and the internet alone don’t necessarily lead to better learning experiences for students. Thoughtful integration of digital tools is imperative.

There’s a wide range of digital tools and reliance on these tools varies between classrooms. Tools include games, e-textbooks, software, online learning, and one-to-one computing.

 

Benefits of Digital Learning

Now that we know what digital learning is, let’s explore some of its benefits.

 

Provides Access

Fundamentally, digital learning provides students with access to technology. Even the simplest of digital tools connects students to technology they may not have otherwise used.

 

Personalized Instruction & Learning

One of the most compelling benefits of digital learning is personalized learning. Whether synchronous or asynchronous, digital learning allows for highly individualized instruction based on key indicators like reading level and strengths and weaknesses of the student. Teachers are better able to tailor learning to student needs. Additionally, it’s easier for students to go at their own pace and focus on more challenging assignments.

 

Engages and Connects Students

Digital learning tools often involve discussion, debates, and other interactive exercises. These activities foster collaboration between students and between student and teacher. Digital learning allows for shyer students to engage with others more comfortably and sometimes in more nontraditional ways like instant messaging. Digital learning also can connect students with other digital learners across the country or globe.

 

Prepares Students for the Future

It is said that experience is the best teacher. No matter what the digital tool used, students learn digital skills from using technology hands on. The need for digital skills will only increase in an increasingly digital world. Digital learning inherently teaches digital literacy and equips students with digital skills. Not only are these skills required for middle- and high-skilled careers but they’re also a requirement for almost every job sector.

 

Steps to Digital Learning Success

If your district is considering implementing digital learning, here are six tips to successful integration.

Plan and budget accordingly. This is the most important, and longest, part of the process. Digital learning should enhance learning experiences and outcomes. Identify instructional shortcomings that will be improved by implementing digital learning tools. Secure buy in from key stakeholders—administrators, staff, teachers, parents, students, etc.

Research digital tools available and choose the best option for your school. From one-to-one computing to bring-your-own-device programs, there are options for digital learning. It is not one size fits all. If introducing new devices into the classroom, be sure to determine the best device for your students.

Train students, faculty, and staff. Be mindful that implementing a digital learning program in your school is likely to be a significant change for all. It could be a student’s first encounter with technology, or a teachers first encounter with that type of device. To overcome these challenges, consistent and comprehensive training is essential. Training should include a review of the device, daily usage, and basic troubleshooting.

Schedule time on spent using digital learning tools. To monitor screen time, institute “lids down” time. Include hands-on activities, learning, and play without digital tools in the curriculum. Remember: digital tools should never replace instruction but should enhance learning.

Teach the nine elements of digital citizenship and online safety to students, regardless of age. As with appropriate training, consistent and comprehensive teaching on these topics is imperative. It will position students to be successful and safe as digital citizens.

Evaluate what works and what doesn’t. Key to maintaining a robust digital learning program is auditing your process and adjust as needed.

 

How can AGParts Education simplify your digital learning program? From Chromebook parts supply to tech buyback, we can help. Contact us today to get started.

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