by AGParts Education | AUE, Chromebooks, Education Technology
Managing your Chromebook’s lifecycle can be tricky. Unlike other devices, Chromebooks have a specific shelf life with an end-of-life date, called the Auto Update Expiration. What is AUE? What Chromebook models have a AUE in 2023? What should your school do if it deploys Chromebooks with a 2023 AUE?
We’ll answer all these questions today.
What is AUE?
Auto Update Expiration is the date when the Chrome OS will no longer support auto updates on your Chromebook model.
This doesn’t mean your Chromebook will self-destruct after this date. Think of AUE like a best by date, not an expiration date. Your Chromebook will still power and function, but it won’t receive software updates for new features or critical security patches. You also do not have access to technical support after the AUE.
Chromebooks with an AUE in 2023
Below is a list of Chromebooks with an AUE in 2023.
| Brand | Model | AUE |
| Acer | Chromebook Tab 10 D651N | August 2023 |
| Acer | Chromebook 11 (C771, C771T) | June 2023 |
| Acer | Chromebook 14 for Work (CP5-471) | June 2023 |
| ASUS | Chromebook Tablet CT100 | August 2023 |
| ASUS | Chromebook Flip C101PA | August 2023 |
| ASUS | Chromebook Flip C302 | June 2023 |
| CTL | Chromebook Tablet Tx1 for Education | August 2023 |
| Dell | Chromebook 13 (3380) | June 2023 |
| HP | Chromebook 13 G1 | June 2023 |
| Lenovo | ThinkPad 13 | June 2023 |
AUE in 2023? What to Do Next
Although Chromebooks still function after their AUE, upgrading your district’s Chromebooks is critical. Chromebooks that eclipse their AUE no longer receive OS updates or those vital security patches to ensure student success and privacy.
The question remains: what should your district do with its fleet of end-of-life Chromebooks? Old Chromebooks can’t just be thrown in the dumpster as their components are harmful to the environment. Rather than letting your used fleet collect dust in storage, your best option is to turn those old devices into cash through Chromebook buyback.
Chromebook buyback is the process of selling back your used devices to a company that processes used electronics devices. That company will evaluate your devices and assign a value to each device.
Tech buyback falls under the umbrella of IT asset disposition (ITAD). ITAD is the process of disposing of used or unwanted IT assets in a safe and environmentally responsible manner. This includes securely wiping data of the devices prior to disposal.
When choosing a company to sell your Chromebooks to, remember the acronym C.H.E.A.P.:
- K-12 Chromebooks contain sensitive information. Compliance with National Institute of Standards (NIST) is important. This guarantees data is wiped clean according to NIST guidelines and ensure your student data is protected.
- A hassle-free process will save your district many headaches. The buyback process should be simple and smooth, with flexible options to accommodate your district’s needs.
- Experience can be challenging to find as Chromebooks aren’t even ten years old, but that doesn’t mean it should be overlooked. Ensuring your district partners with an experienced company in tech and Chromebook buyback is paramount. Experience means less stress and pain in the buyback process and can often translate into more money for your used fleet.
- As stated above, Chromebooks contain components that are harmful to the environment. Adherence to responsible recycling practices is essential. Be sure your tech buyback company takes environmental responsibility seriously.
- A company that values you as a partner, and not just a number, is key. They should be with you from start to finish, available for your needs.
That may seem like a daunting list of considerations, but we have good news. AGParts Education has all those qualities! In the classroom since Chromebooks were first introduced, our process is simple and designed with our school partners in mind. We even offer two methods of payout—cash or credit. With our credit option, your district will earn 10% more, keeping those funds in your technology budget. You’ll never have to worry about data falling into the wrong hands or components carelessly thrown away. Plus, your dedicated sales executive will be with your district every step of the way, and beyond.
Find out why 7,500 districts and counting have trusted AGParts Education for Chromebook buyback, parts procurement, and more. Contact us today!
by AGParts Education | Chromebooks, Tips and Tricks
Ready to work like a pro on your Chromebook? Integrate these common Chromebook keyboard shortcuts to boost your productivity. For more tips, check out our guide to Chromebook basics.
Keyboard overlay of all shortcuts: Press Ctrl + Alt + ?
Lock your Chromebook’s screen: Press Search + L or Launcher + L
Log out of your Google account: Press Ctrl + Shift + Q twice
Screenshot: Press Ctrl + Shift + Show Windows, select Screenshot, then full screen, partial, or window screenshot in the bottom menu
Record Screen: Press Ctrl + Shift + Show Windows, select Screen Record, then full screen, partial, or window screen record in the bottom menu
Toggle Caps Lock: Press Alt + Search or Alt + Launcher (the Search/launcher key is in place of the caps lock key on a Chromebook keyboard)
Launch the Task Manager: Press Shift + Esc
Launch apps 1-8 in the shelf, starting on left: Press Alt + 1-8
Launch last app in the shelf: Press Alt + 9
Split screen: Press Alt + both bracket keys [ ]
Dock window to the left side of your screen: Press Alt + [
Dock window to the right side of your screen: Press Alt + ]
Open the Files app: Press Alt + Shift + M
View notifications: Press Alt + Shift + N
Rotate screen 90 degrees: Press Ctrl + Shift + Refresh (F3)
Magnify whole screen: Press Ctrl + Search + M or Ctrl + Launcher + M
Partial magnification: Press Ctrl + Search + D or Ctrl + Launcher + D
Looking for more? Visit the complete library of Chromebook shortcuts.
Web Shortcuts
If you are savvy with keyboard commands on a Windows laptop or MacBook, you may recognize some of these.
Open new window: Press Ctrl + N
Open new tab: Press Ctrl + T
Close current tab: Press Ctrl + W
Activate tabs 1-8, starting on left: Press Ctrl + 1-8
Go to last tab: Press Ctrl + 9
Go to next tab in window: Press Ctrl + Tab
Go to previous tab in window: Press Ctrl + Shift + Tab
Maximize window: Press Alt + =
Minimize window: Press Alt + – (minus)
For more web shortcuts, learn the 47 keyboard commands that work in all web browsers.
Text-Editing Shortcuts
Just as Chromebooks support a bevy of web shortcuts, they also supports most text-editing shortcuts.
Undo: Press Ctrl + Z
Copy: Press Ctrl + C
Cut: Press Ctrl + X
Paste: Press Ctrl + V
Select All: Press Ctrl + A
Delete previous word: Press Ctrl + backspace
Delete: Press Alt + backspace
AGParts Education is your complete partner for your 1:1 Chromebook initiative. Supporting over 7,500+ U.S. school districts, find out how we can help your district. Contact us today!
Updated on 8/2/22. Originally published on 11/19/20.
by AGParts Education | Chromebooks, Education Technology, Laptops, Notebooks, UL-Certified AC Adapters
With any educational technology program, AC adapters, aka power chargers, are crucial to sustain the daily functionality of your Chromebooks. AC adapters are a high-failure item, and therefore commonly replaced. It’s imperative when doing so to only purchase and use UL-certified AC adapters. While generic adapters may seem like a more budget-friendly option, they may cost more in the long run. More importantly, they could put your students and staff at risk. AGParts Education stocks 500,000 OEM new and recertified Chromebook parts, including authentic UL-certified AC adapters.
So, what exactly is a UL-certified adapter? Why is it so important to use only authentic UL-certified AC adapters? And, how can you spot a counterfeit adapter? Today, we’ll answer these important questions.
What is UL?
UL stands for Underwriter Laboratories. Founded in 1984 in Chicago, they are a third-party certification company that provides benchmarks and standards for products and processes in regard to safety, quality, security, and sustainability. Their mission is to make the world safer, smarter, more secure, and more sustainable.
UL holds manufacturers to higher standards during the manufacturing process, reducing risk and increasing safety. When a product bears the UL Mark, it means the product:
- Has completed and passed rigorous UL testing to ensure reliability, functionality, safety, sustainability, and overall quality
- Has been manufactured according to UL guidelines
- Meets operating standards set by the Original Design Manufacturer (ODM)
Non-UL-certified products may have been manufactured using substandard parts or under inconsistent manufacturing processes. This could lead to unpredictable output voltages, higher-than-normal operating temperatures, and overall lower quality and reliability for products. Overt time, this could lead to damage, failure, and possible fire hazards.
What is a UL-certified AC adapter?
A UL-certified AC adapter bears an authorized UL Mark. This means it has been evaluated and meets the appropriate Standard for Safety. These adapters comply with UL safety requirements for the US.
It’s important to understand that if an AC adapter bears a UL Mark, this does not mean that it is not a counterfeit or generic adapter.
Why is it so important to use a UL-certified AC adapter?
It’s simple: generic AC adapters are dangerous. We understand that electronic devices are expensive and generic accessories could seem like a good way to cut costs. But their risks far outweigh the money saved.
Counterfeit and generic AC adapters are often are made with substandard parts that fail to meet basic safety requirements. These faulty parts are a serious safety risk because they can overheat. Overheated parts can damage your equipment. More importantly, these sub-standard parts pose an immediate fire and burn risk and hazard.
Since generic parts are made with substandard parts, they also have a higher risk for failure. The money saved on buying a generic part quickly vanishes when your district has to replace the generic parts with authentic UL-certified adapters.
When you use a UL-certified AC adapter, you have the peace of mind knowing that this product has met stringent requirements for safety and quality.
Head-to-Head Testing: UL Certified Vs Generic
We internally tested generic adapters against the UL-certified adapters in our inventory. Here are our observations and results:
- Substandard parts which pose a risk for part and device failure, fire hazard: The generic adapters used substandard parts. One had a clip-type plug for the grounding wire, whereas a UL-certified adapter uses a solder joint. Another generic adapter had additional exposed wire not covered by an insulator.
- Above-average operating temperatures posting a potential fire hazard: Internal testing showed that some generic adapters ran 14% warmer than their UL-certified counterpart.
- Continuous voltage and current ratings outside of UL specifications: Internal testing showed output voltages registering less than the 5% variance acceptable under ODM standards.
While we could not verify the differences in the components, the results indicated that the clear difference between a reliable UL-certified adapter versus a substandard generic adapter.
How can you spot a counterfeit AC adapter?
If an AC adapter is branded and bears a UL Mark, this does not necessarily mean that it is a UL-certified AC adapter unfortunately. Most counterfeits will closely resemble an authentic UL-certified AC adapter.
To truly discern whether a product is fake it should not only be examined for label inconsistencies, but it should be tested by a trained technician. Below, we’ve outlined our process for authenticating AC adapters.
The first step is label inspection. There are several tell-tale signs on the label of an AC adapter to help you identify a counterfeit. These are easy indicators that you can spot yourself. The trick is to look for inconsistencies. Counterfeit products have phony printed logos, texts, and in some cases, typos. See photo below.
UL-Certified AC adapters should include:
- OEM logo
- Matching OEM part numbers
- UL Mark
- Clear text and no typos
If the label passes inspection, this still does not guarantee it is an authentic UL-certified AC adapter. That’s why further mechanical testing and inspection are required.
After label inspection, AGParts Education tests the AC adapters for power and current under load. Once the adapter passes, our technicians then perform an internal component inspection. We perform a spot check, opening a percentage of each shipment to verify:
- Industry-standard construction methods
- Authentic OEM identifiers
- Safety compliant materials
The best way to ensure that your school district has UL-certified AC adapters is to purchase from a supplier that sells authentic UL-certified AC adapters. At AGParts Education, the safety of your students and teachers are our number one priority. We only sell authentic UL-certified AC adapters.
For more information on how we can help with your district’s 1:1 Chromebook program, contact us today!
Originally published 7/14/2020. Updated on 8/25/2021, 3/30/2022.
by AGParts Education | Accidental Damage Protection, Chromebook Repair, Chromebooks
Chromebooks are the most popular K-12 device used in schools today. They are affordable and easy to manage. As students use the devices, accidents are bound to happen. What will your school do when your Chromebooks need repaired?
Determining the most cost-effective solution to managing your 1:1 Chromebook deployment can be challenging. There are two ways to manage your repairs. We’ll explore both options below.
Option 1: In-House Repairs
Performing in-house repairs is a cost-effective and timely solution for many districts. Since there are few moving parts In a Chromebook, repairs are generally simple. There is no time lost in shipping devices or waiting for devices to return after repair. Repair turnaround is controlled by your bandwidth.
Don’t have the tech team necessary to perform in-house repairs? Leverage your student’s interest and skill with a Chromebook Repair Program.
If your district chooses in-house repairs, you’ll need Chromebook tutorials, tools, and support in case issues arise. Most importantly, you need a partner you can trust for replacement Chromebook parts. When considering a parts partner, keep the following in mind:
Quality of Parts
Where your school sources parts from matters. There is reason why OEMs (Acer, HP, Lenovo, etc.) do not sell generic or counterfeit parts. It’s the same reason why we don’t.
Generic and counterfeit parts may seem like a great deal, but they could be more than you bargain for. Made with substandard components, these parts have a higher likelihood of failure. Even worse, they pose a serious safety risk to your students and staff. Due to their faulty manufacturing and substandard components, they are a fire hazard.
Choose OEM or equivalent parts and UL-certified adapters. You can still save money on these parts by purchasing recertified parts.
A vendor putting their name on a part still doesn’t guarantee the parts are authentic. The only way to guarantee a part is authentic is to purchase parts from a supplier that only supplies authentic parts like AGParts Education. All parts are inspected and tested to verify their authenticity.
Availability & Lead Time
With shortages pervasive in every industry, Chromebook parts are no different. Unfortunately, there are parts suppliers that will overpromise and underdeliver. They promise your part is in stock but intentionally send you another part to buy time until your part does come in.
We’re not going to pretend we’ve been impervious to these shortages, but our global resources have allowed us to fulfill our school partners’ needs often. You never have to worry about any bait and switch. It goes against everything we stand for. If your part isn’t in stock, we’re going to tell you. And we’ll tell you when it becomes available as well.
With in-stock parts, expect your order to ship the same day.
Warranty & Returns
All parts are backed by our industry-leading one-year or limited-lifetime warranty. Just another way that we stand behind all our parts and products. So, kiss 90-day warranties goodbye. Say hello to a one-year parts warranty on adapters, batteries, and motherboards, and a limited-lifetime warranty on all other parts.
Order parts from us your school no longer needs? We don’t want your district to be stuck with unnecessary parts—send them back to us! We offer an extended return policy. In the spirit of partnership, we don’t apply restocking fees to these returns.
Option 2: Accidental Damage Protection
Safeguarding your Chromebook investment with an accidental damage protection like AGiProtect is another cost-effective way to manage Chromebook repairs. Powered by our sister company, AGiRepair, AGiProtect is a complete accidental damage protection plan for K-12 devices.
Unlike other ADP plans, AGiProtect is a one-time fixed cost with no hidden fees and unlimited repairs. There is no deductible to meet or repair fees. Not only that, but the same company that supplies your protection plan also performs your repairs. Often, companies will outsource repairs to a third party. With AGiProtect, all repairs are performed at a state-of-the-art facility by AGiRepair’s team of highly trained technicians. All parts are provided by AGParts Worldwide, our parent company.
From Chromebook parts to tech buyback, AGParts Education can help simplify your 1:1 Chromebook deployment. Supporting over 7,500 U.S. school districts, find out how we can help your district. Contact us today!
by AGParts Education | Acer, Announcements, Chromebooks, Education Technology, HP, K-12 Education
The classroom environment is constantly changing. Educators and students need devices that can keep up. Check out these new Chromebook models for education currently available or forthcoming in 2022.
For Students
Updated: Acer Chromebook 512
New Model: C852
Announced: January 2022
Price: starts at $350
Processor: Intel Celeron N4500, Intel Celeron N5100, or Intel Pentium Silver N6000
Battery: 12 hours
Memory: 4-8GB RAM
Storage: 32-64GB eMMC
Screen: 12.0”
Resolution: 1366 x 912
Convertible: 180-degree hinge
Touch: Optional
Ports: (2) USB-C port, (2) USB-A 2.0 port, (1) Micro SD slot, (1) Headphone/microphone combo jack
Acer Chromebook 512 (C852) trades the traditional 16:9 aspect ratio for 3:2. This taller display makes it more suitable for reading and writing. With a 180-degree hinge and optional touch capabilities, it’s built for collaboration. Made with more recyclable plastics, it features a damage-resistant keyboard.
Updated: Acer Chromebook 511
New Model: C734/T
Expected Release: February 2022
Price: starts at $350
Processor: Intel Celeron N4500 or Intel Celeron N5100
Battery: 12 hours
Memory: Up to 8GB RAM
Storage: Up to 64GB eMMC
Screen: 11.6”
Resolution: 1366 x 912
Convertible: 180-degree hinge
Touch: No
Ports: (2) USB-C port, (2) USB-A 2.0 port, (1) Micro SD slot, (1) Headphone/microphone combo jack
Similar in specs to the Acer Chromebook 512, the Acer Chromebook 511 (C734/T) features the toy-safe plastic making it suitable for the youngest students. With 180*degree hinge, students can easily share their screen with others.
Updated: Acer Chromebook Spin 311
New Model: R722T
Expected Release: March 2022
Price Range: $400
Processor: MediaTek MT8183 2.0 GHz
Battery: 15 hours
Memory: Up to 8GB
Storage: Up to 64GB eMMC
Screen: 11.6”
Convertible: Yes
Touch: Yes
Ports: (1) USB-C port, (1) USB-A 2.0 port, (1) Headphone/microphone combo jack
Ideal for small hands, the convertible Acer Chromebook Spin 311 (R722T) features Antimicrobial Corning Gorilla glass for durability and enhanced hygiene. Keys are mechanically anchored to protect against curious students. The Chromebook is made of post-consumer recycled (PCR) making it particularly ecofriendly.
HP Fortis 11” G9 Q Chromebook
Expected Release: June 2022
Price Range: TBA
Processor: Qualcomm Snapdragon 7c
Memory: Up to 8GB
Storage: Up to 64GB eMMC
Screen: 11.6”
Ports: (2) USB-C ports, (1) USB-A port, (1) Headphone/microphone combo jack
With a battery that charges 90% in 90 minutes, the HP Fortis 11 G9 Q is part of HP’s brand-new education series of the same name. It features an HD privacy webcam and an anchored, spill-resistant keyboard. The new Fortis line claims to be ideal for blended learning and the entire unit can be wiped down with household disinfecting and cleaning wipes.
For Educators
Updated: Acer Chromebook 314
New Model: C934/T
Expected Release: Second half of 2022
Price: $430
Processor: Intel Celeron N Series, up to Intel Pentium Silver N6000
Battery: 10 hours
Memory: Up to 8GB RAM
Storage: Up to 128GB eMMC
Screen: 14”
Convertible: 180-degree hinge
Touch: No
Ports: (2) USB-C ports, (1) USB-A port, (1) headphone/microphone combo jack
The Acer Chromebook 314 features a flare-reducing webcam and upward-firing, making this Chromebook ideal for educators in noisy, busy environments. It also has the same 180-degree hinge, popular in this year’s Acer models.
HP Fortis 14” G10 Chromebook
Released: January 2022
Price Range: starting at $349
Processor: Intel Celeron Pentium processors
Memory: Up to 8GB LPDDR4x
Storage: Up to 128GB eMMC
Screen: 14”
Resolution: 1366×768 or 1920×1080
Convertible: No
Touch: Yes
Ports: (1) USB-C port, (2) USB-A ports, (1) HDMI port, (1) headphone/microphone combo jack
Carrying the title of the world’s first rugged 14” Chromebook, the HP Fortis 14” G10 Chromebook is ideal for the educator seeking options. With option upgrade both storage and resolution, this Chromebook from the HP’s new Fortis line is sure to please.
From Chromebook parts procurement to buyback, AGParts Education is your number one destination for all things regarding your 1:1 Chromebook deployment. Supporting over 7,500 U.S. school districts, find out how we can help your district. Contact us today!
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